We want your experience at The Grand to be unforgettable. Whether you’re here for a Broadway show, concert, or a special event, our goal is to ensure you have a smooth and enjoyable visit. Here’s everything you need to know about attending a performance at The Grand. And remember, if you have any questions, our friendly Box Office team is just a call away at 409-765-1894.
We’re Here to Help!
At The Grand, we believe in creating the best possible entertainment experience for our guests. If you have questions or need assistance, just ask one of our staff members. We want to be your favorite place for live events, and we’re happy to guide you every step of the way.
Going to a show at The Grand is always a special occasion, but there’s no need to stress over what to wear! You’ll see a mix of casual business attire, jeans, khakis, and more. Some guests love to dress up for a night out, and you’re welcome to do the same! Ultimately, we want you to be comfortable. In Galveston, you can see everything from tuxedos to tennis shoes, so feel free to come as you are.
PRO TIP: Please be mindful of fragrances like perfumes or colognes, as they may affect others in the close quarters of the theater.
The most common feedback we receive from our regular guests? "Arriving early makes all the difference." Late arrivals can disrupt the magic of a performance, so we recommend arriving 30-40 minutes before the show to allow time to park, get settled, and enjoy the pre-show atmosphere.
Our lobby doors open 60 minutes before showtime, and seating areas open 30 minutes prior. If you arrive late, you may have to wait in the lobby until there’s a break in the performance to enter.
PRO TIP: Please be mindful of fragrances like perfumes or colognes, as they may affect others in the close quarters of the theater.
Enjoy a drink or light snack before the show in our main lobby! We offer a variety of beverages including soft drinks, mixed drinks, wine, and beer, plus a full selection of theater snacks. If you’re looking for a meal before the show, we recommend checking out the fantastic restaurants in Galveston—there are many great spots to grab a bite nearby!
Pro Tip: If you’re looking for a quicker bite, head to the 2nd floor (mezzanine level) for shorter lines. Shhhh…
Our beautiful, historic theater is designed to accommodate almost 1,100 guests, and managing the temperature can be a bit tricky. We aim to keep the theater at a comfortable 69–73°F, but factors like air vents, crowd size, and even humidity can influence how the temperature feels. Also, many artists require the thermostat to be set at specific temperatures for the performance.
Unfortunately, we can't control the climate to match everyone's comfort level, but we do our best to keep things just right.
PRO TIP: If you're someone who tends to get cold, we recommend bringing a light sweater or jacket just in case, as temperatures may fluctuate.
Most concerts last between 90 minutes and two hours, while Broadway shows often run two to three hours. Many events include an intermission, giving you time to grab a drink or visit the restroom.
Restrooms are available on all levels except the orchestra level.
Pro Tip: The largest restrooms are located on the Grand Tier (3rd floor), and they typically have shorter lines.
The Grand offers a diverse selection of performances, and not every show will be suitable for all ages. We encourage ticket buyers to make informed decisions about which shows are appropriate for their family. If you have questions about a performance's content, please contact our Box Office at info@thegrand.com.
By following these helpful tips, you can be sure your visit to The Grand 1894 Opera House will be as enjoyable and stress-free as possible. We can’t wait to welcome you!
The Grand 1894 Opera House is located in the heart of historic downtown Galveston, Texas. Our address is:
2020 Postoffice Street, Galveston, TX 77550
If using a GPS device or mapping website, ensure you input "Postoffice Street" and not "Post Office Street" to find us accurately.
Here are the estimated driving times to The Grand 1894 Opera House under normal traffic conditions:
- From Texas City, TX: Approximately 20 minutes
- From Clear Lake, TX: Approximately 25 minutes
- From Downtown Houston, TX: Approximately 1 hour 15 minutes
These times may vary depending on traffic conditions, so we recommend allowing extra time for your journey.
Parking is available in several locations near The Grand:
- Street Parking: Metered parking is available on Postoffice Street and surrounding areas. Please check meters for time limits and rates.
- Public Parking Lots: There are public parking lots located on 21st and 22nd Streets, just a short walk from the theater.
- Accessible Parking: Handicap-accessible parking spaces are available near the entrance.
We encourage you to arrive early to secure convenient parking.
If you have any questions or need further assistance with directions or parking, please contact our Box Office at (409) 765-1894. Our staff is happy to help ensure you have a smooth and enjoyable visit to The Grand.