Safe Ticket Buying
As events at The Grand continue to grow in popularity, we want to make sure our patrons are aware of an important issue: the rise of unauthorized ticket resellers. These third-party sellers often list our tickets on secondary websites at inflated prices—sometimes charging double or even triple the original cost. Buying tickets through these unofficial sources not only costs you more but also carries the risk that your tickets may be invalid. If you attempt to use a ticket purchased from an unauthorized reseller and it’s found to be invalid, you will be denied entry to the event without the possibility of a refund.
To ensure you’re getting legitimate tickets and guaranteed seating, we strongly encourage you to purchase tickets through one of the following official methods:
- The Grand Website: Purchase your tickets directly from our official site at thegrand.com. This is the fastest and easiest way to secure your tickets.
- Call Our Box Office: Speak with one of our friendly representatives by calling (409) 765-1894. We’re happy to assist you in selecting the best seats and answering any questions.
- Visit Our Box Office in Person: Come see us at 2020 Postoffice Street, Galveston, TX 77550. Our team will be happy to assist you in person, ensuring you get the right tickets for the perfect experience. View our box office hours here.
By using these official channels, you can avoid the risk of overpricing and invalid tickets, ensuring a seamless and enjoyable visit to The Grand.
Additionally, when you buy directly from us, you are fully covered in case of any cancellations or date changes, as part of The Grand’s Promise.