Buy Tickets   | 800.821.1894 | 409.765.1894   |  2020 Postoffice St,  Galveston TX 77550

Staff and General Information

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BOX OFFICE HOURS

Monday-Saturday 9:00am – 5:00pm Closed Sundays (Open an hour prior to performances scheduled on Sundays) Phone: (409) 765-1894 or (800) 821-1894 Online ticketing: www.thegrand.com Email: tickets@thegrand.com

BUSINESS OFFICE HOURS

Monday-Friday 8:30am – 5:30pm Phone: (409) 763-7173 or (800) 821-1894 Fax: (409) 763-1068

GROUP TICKETS

Groups of 20 or more receive discounted rates. Bring your group to a show and save! Groups receive one complimentary ticket per each 20 paid guests in group. Email GroupSales@thegrand.com or call 800-821-1894 to make your group reservations.

BECOME A CAST OF CHARACTERS MEMBER – RECEIVE FREE TICKETS!

Join our Cast of Characters membership today at the CAMEO level or above and receive a complimentary ticket to The Grand-presented event of your choice. A donation at the CO-STAR level entitles you to 2 complimentary tickets. Join our Cast of Characters and keep the arts on stage for years to come. For your convenience, CLICK HERE to join. Call 800-821-1894 for more information. ADDED BENEFIT! – Cast of Characters Members at the One Liner level and above have the opportunity to order single tickets prior to general public on-sale date.

ACCESSIBILITY SERVICES

The Grand 1894 Opera House is accessible to patrons using wheelchairs. Infra-red listening devices are available for patrons who are hearing impaired. For special accommodation requests (e.g. wheelchair seating, medical needs) please call the box office for instructions before placing your order.

ADMISSION POLICY

The Grand 1894 Opera House opens the lobby doors one hour prior to the beginning of each performance. Theatre doors open approximately 30 minutes prior to curtain.

LATE SEATING

Traffic and parking around the theater can become congested prior to a show. We suggest that you allow extra time to arrive relaxed and ready to enjoy your event. Those arriving after a performance has begun will be seated at the discretion of theatre staff. Late arriving patrons should expect to be seated after the first intermission for some events.

PERFORMANCE NOTES

All performances, artists, prices, dates and times are subject to change. Please check your ticket for curtain time and date. Cellular phones, cameras, audio/video equipment and pagers are prohibited. The Grand is a tobacco-free environment.

TICKET EXCHANGES

Exchange privileges to Grand-presented events are available to Subscribers. Subscribers may exchange tickets for any other Grand-presented event within the same season (e.g. events from Sept. 2015 to Aug. 2016) for a $4 fee (fee waived for Grand PAS subscribers). In the event of a cancellation, every effort will be made to notify you using the contact information you provided upon ticket purchase.

REFUNDS AND CREDITS

Once an order is placed, there are NO REFUNDS on tickets unless the event is cancelled. Refunds are only made to the original purchaser and are issued only for the value of the tickets only. Processing fees are non-refundable. Credit accrued due to exchanges must be used during the season in which the credit was issued. No refunds or credits may be carried over to a new season.

TICKETS FOR TODDLERS AND INFANTS

Regardless of age, everyone must have a ticket and be able to sit quietly throughout the performance. We ask parents to use their discretion in bringing very young children.

GIFT CERTIFICATES Searching for a unique gift for that special someone? A gift certificate to The Grand 1894 Opera House is the perfect choice! Gift Certificates can be ordered in any amount and are valid for one year from date of purchase. Order your gift certificate online or by calling 409-765-1894 or 800-821-1894

GENERAL INFORMATION

THE GRAND 1894 OPERA HOUSE 2020 Postoffice Street Galveston, TX 77550 Phone: 800-821-1894 409-763-7173 Fax: 409-763-1068 Email: tickets@thegrand.com

STAFF LISTING:

 

Director of Ticketing Services

JUDY WEBB (409) 770-5053

 

Assistant Director of Ticketing Services

KIMBERLY BACON (409) 770-5069

 

Ticketing Services Representatives

(409) 765-1894 or (800) 821-1894

RICH DERSHEIMER

MENG KING, LAURA BEEBE

 

Executive Director

MAUREEN M. PATTON (409) 770-5051

 

Development Director

VIRGINIA WEBER (409) 770-5055

 

Marketing Director

KATHY VAN DEWALLI (409) 770-5056

 

Director of Education and Resource Development

SARAH PIEL (409) 770-5066

 

House Manager,

Director of Volunteer Services

MARIE ARMSTRONG (409) 770-5064

CARRIE DAVIS (409) 770-5054

 

The Grand Kids Festival &

ARToberFEST Coordinator

SARAH PIEL (409) 770-5066

 

Business Manager

CRAIG S. HILL (409) 770-5052

 

Publicist

ROBYN BUSHONG (409) 744-7848

 

Stage Manager

JEFF PYE (409) 770-5071

 

Sound Engineer

JIM HALLENE (409) 770-5061

 

Lighting Engineer

RUSTY WHEELER (409) 770-5062

 

Head Carpenter

JONATHAN WILCOX (409) 770-5063

 

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800-821-1894
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