Staff and General Information
BOX OFFICE HOURS
Monday-Saturday 9:00am – 5:00pm Closed Sundays (Open an hour prior to performances scheduled on Sundays) Phone: (409) 765-1894 or (800) 821-1894 Online ticketing: www.thegrand.com Email: email@example.com
BUSINESS OFFICE HOURS
Monday-Friday 8:30am – 5:30pm Phone: (409) 763-7173 or (800) 821-1894 Fax: (409) 763-1068
Groups of 20 or more receive discounted rates. Bring your group to a show and save! Groups receive one complimentary ticket per each 20 paid guests in group. Email GroupSales@thegrand.com or call 800-821-1894 to make your group reservations.
BECOME A CAST OF CHARACTERS MEMBER – RECEIVE FREE TICKETS!
Join our Cast of Characters membership today at the CAMEO level or above and receive a complimentary ticket to The Grand-presented event of your choice. A donation at the CO-STAR level entitles you to 2 complimentary tickets. Join our Cast of Characters and keep the arts on stage for years to come. For your convenience, CLICK HERE to join. Call 800-821-1894 for more information. ADDED BENEFIT! – Cast of Characters Members at the One Liner level and above have the opportunity to order single tickets prior to general public on-sale date.
The Grand 1894 Opera House is accessible to patrons using wheelchairs. Infra-red listening devices are available for patrons who are hearing impaired. For special accommodation requests (e.g. wheelchair seating, medical needs) please call the box office for instructions before placing your order.
The Grand 1894 Opera House opens the lobby doors one hour prior to the beginning of each performance. Theatre doors open approximately 30 minutes prior to curtain.
Traffic and parking around the theater can become congested prior to a show. We suggest that you allow extra time to arrive relaxed and ready to enjoy your event. Those arriving after a performance has begun will be seated at the discretion of theatre staff. Late arriving patrons should expect to be seated after the first intermission for some events.
All performances, artists, prices, dates and times are subject to change. Please check your ticket for curtain time and date. Cellular phones, cameras, audio/video equipment and pagers are prohibited. The Grand is a tobacco-free environment.
Exchange privileges to Grand-presented events are available to Subscribers. Subscribers may exchange tickets for any other Grand-presented event within the same season (e.g. events from Sept. 2015 to Aug. 2016) for a $4 fee (fee waived for Grand PAS subscribers). In the event of a cancellation, every effort will be made to notify you using the contact information you provided upon ticket purchase.
REFUNDS AND CREDITS
Once an order is placed, there are NO REFUNDS on tickets unless the event is cancelled. Refunds are only made to the original purchaser and are issued only for the value of the tickets only. Processing fees are non-refundable. Credit accrued due to exchanges must be used during the season in which the credit was issued. No refunds or credits may be carried over to a new season.
TICKETS FOR TODDLERS AND INFANTS
Regardless of age, everyone must have a ticket and be able to sit quietly throughout the performance. We ask parents to use their discretion in bringing very young children.
GIFT CERTIFICATES Searching for a unique gift for that special someone? A gift certificate to The Grand 1894 Opera House is the perfect choice! Gift Certificates can be ordered in any amount and are valid for one year from date of purchase. Order your gift certificate online or by calling 409-765-1894 or 800-821-1894
THE GRAND 1894 OPERA HOUSE 2020 Postoffice Street Galveston, TX 77550 Phone: 800-821-1894 409-763-7173 Fax: 409-763-1068 Email: firstname.lastname@example.org
Director of Ticketing Services
JUDY WEBB (409) 770-5053
Assistant Director of Ticketing Services
KIMBERLY BACON (409) 770-5069
Ticketing Services Representatives
(409) 765-1894 or (800) 821-1894
MENG KING, LAURA BEEBE
MAUREEN M. PATTON (409) 770-5051
VIRGINIA WEBER (409) 770-5055
KATHY VAN DEWALLI (409) 770-5056
Director of Education and Resource Development
SARAH PIEL (409) 770-5066
Director of Volunteer Services
MARIE ARMSTRONG (409) 770-5064
CARRIE DAVIS (409) 770-5054
The Grand Kids Festival &
SARAH PIEL (409) 770-5066
CRAIG S. HILL (409) 770-5052
ROBYN BUSHONG (409) 744-7848
JEFF PYE (409) 770-5071
JIM HALLENE (409) 770-5061
RUSTY WHEELER (409) 770-5062
JONATHAN WILCOX (409) 770-5063